Management by Heart

“All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership”                                                                                                                                                  - John Kenneth Galbraith

Everyone can be a leader but not everyone can be a great leader. Becoming a great leader does not merely rely on self-discipline, hard work and commitment. Thoughtfulness and fairness promoted through the true actions of a leader are the crucial factors for drawing the thin line between leaders and great leaders. 

Leaders take care cronies most of the time. But a leader must also manage those who are not in his own circle group. There is always a need to make those who are not part of the circle group to feel valuable and important. On the other hand, the elite group shouldn’t be treated in a “special” way than the rest of the team. A great leader must be able to understand and recognize everyone’s value and role in order to encourage everyone at all levels.

Buddhist Master, Sin Yun, once said that management by heart is important to manage employees by sincerity and positive attitude. Many future leaders in the industry are struggling themselves in making plans on achieving their goals and new targets to move their companies forward. Great leaders may have come out with new strategic plans but they need cohesive employees to work together to achieve their plans.

Nevertheless, great leaders respect and appreciate their followers who understand their visions and willing to move forward to the goals together. Most of the time, leaders tend to forget that employees need to be treated fairly and respect during the process of achieving goals.

Some leaders trumpeted their great success by showing the whole world the superlative performance and improvement. They have been rewarded with many great titles being awarded by others.   The reality of the world is just like the icing on the cake and the best man wins all.

Martin Luther King Jr. is one of great leader whom I admire a lot with his dream for change and a dream for better tomorrow. He is known for the non-violent ways in which he advanced and led the civil rights movement. He fought for racial equality with his well know saying, “Men and women are limited not by the place of birth, not by the colour of their skin, but the size of their hope.”  

At times, most leaders expect employees to show concerted effort. Nevertheless, they do not realise great plan and goal cannot rely upon a thoughtless and mechanical approach.  Beautiful plans with great promises but failing to touch on the hearts of employees will surely fail in long run. It is just a matter of time the ultimate success of the company will end up in failure.

~ Written By Mr Liaw Fenn Yenn, Principal / Sri Utama Schools


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